Reference

How b67bd Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect from your account, how we use it, and the steps we take to keep it secure — including data linked to your bKash, Nagad or Rocket wallet activity.

Account data protectionbKash, Nagad, Rocket wallet privacyYour rights to access and delete dataCookie and device data explained
b67bd How b67bd Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help section of the mobile browser interface. We aim to respond to data requests within a reasonable timeframe, and we will confirm receipt when your request comes in.

Live Chat Open your account dashboard and start a live chat session to raise a data access or deletion request directly with our support team.
Email Support Send your privacy request by email. Include your registered contact number or wallet number so we can locate your account record.
Help Section The help section in the mobile browser interface has a privacy request form you can complete without needing to speak to an agent.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We have put practical controls in place across account security, cookie handling, data retention and your right to request changes. These are not abstract commitments — each one maps to a concrete step in how your account and wallet data is handled on this platform.

Account Security Your account is protected by OTP verification at login. We flag access from unrecognised devices and prompt re-verification before any wallet action proceeds.
Cookie and Device Data We use session cookies to keep you logged in across your mobile browser. Analytics cookies track page visits only; they do not store your bKash, Nagad or Rocket wallet details.
Data Retention and Deletion Account data is kept while your account is active. Close your account and request deletion — we remove what we are not legally required to retain within a set period.
Requesting Data Changes You can ask us to correct inaccurate data at any time. Contact support via live chat or email with your account number and the specific field you want updated.

Common Questions About Your Data and Rights

Below are the questions we hear most often about how your data is collected, stored and managed on this platform. If your question is not covered here, reach out via live chat or the help section.

We collect your name, mobile number and email address at registration. If you use bKash, Nagad or Rocket, we also log the wallet reference tied to each transaction on your account.

We store the wallet reference needed to match your deposit or withdrawal to your account. Full wallet credentials are processed by your payment provider, not held on our servers.

Yes. Submit a data access request through live chat or email. Include your registered mobile number so we can locate your account and compile the relevant records for you.

Close your account and send a deletion request to our support team. We remove data we are not legally required to keep and confirm when the deletion is complete.

We do not sell your data. We share only what payment processors like bKash, Nagad and Rocket need to complete your transaction. No marketing third parties receive your details.

This policy covers your account data and how we handle it. Actual access to the platform and applicability of specific provisions depends on your local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.